the perfect fit
Returns & Exchanges
We want you to love your pants and have the perfect fit. Because our garments are crafted locally in small batches, we uphold a strict return policy to ensure all returned inventory remains in pristine, brand-new condition.
Return & exchange guidelines
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14-day window
Return requests must be initiated within 14 days of your delivery date.
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Unworn & original condition
Pants must be unworn, unwashed, and free of horse hair, dirt, scents, or barn residue, with all original tags attached.
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Riding & saddle policy
For hygiene and resale reasons, pants that have been worn for riding, barn work, or extended wear are final sale and non-returnable. We recommend trying your pants on at home on a clean surface before taking them out to the barn.
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Alterations & hemming
Any garments that have been hemmed, tailored, or altered are final sale and cannot be returned or exchanged.
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Exchanges
Need a different size? We offer free size exchanges on all eligible, unworn items (subject to stock availability).
need a hand?
To start a return or exchange, get in touch within 14 days of delivery with your order number.
